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» FAQ » eCommerce Website Design
eCommerce Website Design

  1. Are hosting and e-mail included in the fee?

  2. Can I access my website from any computer?

  3. Can I cancel anytime?

  4. Can I design my own website site

  5. Can I integrate my existing website design into the eCommerce website platform?

  6. Can I use Volusion E-commerce Software if I live outside of the United States?

  7. Can the ecommerce website package help me sell my products?

  8. Do I have to know HTML

  9. How can I explore a working Demo?

  10. How can I get high placements in the various search engines?

  11. How do I make my website secure for customer to make purchases?

  12. How does Geografixx software streamline the drop-shipping process?

  13. How long will it take to set up my store?

  14. How much does eCommerce website packages cost?

  15. How will I know when I get an order?

  16. How will I know when I get an order?

  17. If my website requirements expand, can I upgrade my eCommerce Website package in the future?

  18. What about creating a Logo for my website

  19. What can you tell me about your data centers?

  20. What do I need to have in order to process payments off of my website store?

  21. What if I want to change hosting companies?


  1. Are hosting and e-mail included in the fee?


    Yes, unlimited Bandwidth , Unlimited Storage and unlimited e-mail accounts are included in the yearly price.



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  2. Can I access my website from any computer?


    Yes, as long as you have an Internet connection



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  3. Can I cancel anytime?


    Yes, You cancell your website at any time. However , once the website development has begun you are responsible for full payment of the cost of the project. If you are financing your website through Geografixx.com and you cancel your website before your payment terms expire, Geografixx.com will collect the remaining balance in one final payment.



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  4. Can I design my own website site


    Yes, you can send us your artwork files and we can integrate it into the shopping cart solution at NO ADDITIONAL COST.



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  5. Can I integrate my existing website design into the eCommerce website platform?


    Yes,our professional designers can take your existing's website design and reproduce it on your new store. We can also integrate your existing website's content at NO ADDITIONAL COST



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  6. Can I use Volusion E-commerce Software if I live outside of the United States?


    Yes, we have a lot of international customers and are integrated with several international gateways.



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  7. Can the ecommerce website package help me sell my products?


    Yes, we provide you with full affiliate program functionality, e-mail marketing functionality, newsletter marketing and the ability to offer coupons and gift certificates, as well as many other customer experience tools like surveys and custom forms. In addition, you'll have the ability to export feeds to third-party shopping marketplaces, including Froogle, Shopping.com, BizRate, Dealtime/Epinions/Shopping.com, Yahoo Shopping, NexTag, PriceGrabber, etc.



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  8. Do I have to know HTML


    No, you can edit and manage any product in your storefront with similar tools found in Microsoft Word. Our easy to use What You See is What You Get (WYSWY) built into every aspect that requires editing, is designed to the non html savvy user as well as the experienced html programmer. You also can also contact us with any questions you might have and we will be more than happy to assist.



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  9. How can I explore a working Demo?


    You can request access to our ecommerce website demo store here.  You can also contact us and we would be more than happy to give you a guided telephoned tour.



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  10. How can I get high placements in the various search engines?


    Your website will be completely optized for search engines.  On top of that, your website is programmed to strategically place your keywords, meta tags and text to help you capture top rankings for all your products. Static HTML pages using your keywords in the URL provide an extra boost in search engine rankings. Plus, the .htm pages lose NO functionality, and everything remains completely automatic. We also have several additional website add on modules that will increase search engine ranking.



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  11. How do I make my website secure for customer to make purchases?


    You will need to make your site secure in order to protect confidential customer information (like credit card numbers) by acquiring a Secure Socket Layer (SSL) Certificate (Cert). which provide industry-standard 128-bit data encryption, as well as peace of mind for both you and your customer. Please go to the SSL Certificates page to view more details.



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  12. How does Geografixx software streamline the drop-shipping process?


    When an order is placed, an e-mail is sent to the drop-ship vendor. E-mails can also be sent to notify the drop shipper of partial order fills. In addition, you can choose to pre-authorize funds at the time of the sale and capture funds while processing or shipping the order. We have teamed up with Shipwire.com to provide you with the ultimate in drop shipping services.



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  13. How long will it take to set up my store?


    There are several factors that will determine how long it will take to publish your website.

    1. Since the development of your store requires some level of interaction with our design team, the speed at which you provide us with content  and feedback is a factor at play.
    2. The number of products you offer will also dictate how long it will take to set up your store. Fortunately, you can easily upload all your products via our inventory bulk uploading tool built into your website.
    3. The approval turnaround time of your merchant account application will determine when you can accept payments online but will not hinder you from taking orders.

    On average the turnaround time is 3-4 weeks.



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  14. How much does eCommerce website packages cost?


    All of Geografixx Ecommerce Website Solutions include a complete custom design. The major difference between our 3 ecommerce website packages is salability and accessibility. You can also see the COMPARE FEATURES



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  15. How will I know when I get an order?


    You have an ssortment of sales and product reports as well as the ability to select a time period and view the following reports:

    • Top Viewed Products,
    • Top Purchased Products,
    • Top Viewed Articles
    • Customer Credit
    • Customer Wishlist
    • Customer Statistics
    • Customer Order Totals
    • Customers Not Validated
    • Sales Report
    • Sales Over Time
    • Generate Order List
    • Coupons Redeemed
    • Monthly Sales/Tax
    • Abandoned Sales
    • Pending Customers
    • Returned Products
    • Returns Status
    • Whos online
    • Affiliate Sales Report
    • Daily Product Sales
    • Product Notifications

     



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  16. How will I know when I get an order?


    As soon as an order is placed, your customer will receive an order confirmation e-mail and you will receive an order notification e-mail. The order will also be posted in your NEW orders Page.



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  17. If my website requirements expand, can I upgrade my eCommerce Website package in the future?


    Yes, you can upgrade your package at any time. You will only be billed for the cost difference between the 3 ecommerce website packages that we offer



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  18. What about creating a Logo for my website


    Yes, unlike the competition our logo design is included with your ecommerce website. Rest assure that this is a turnkey project and every aspect of your website is customized.



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  19. What can you tell me about your data centers?


    We have multiple data centers Four data center locations featuring the industry's-leading hardware. Optimized server performance with our Innovative in-house software platform. Our high-capacity bandwidth providers gives your website multiple layers of network security with a fully redundant architecture and 24/7 live server monitoring



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  20. What do I need to have in order to process payments off of my website store?


    You'll need to have an Internet Merchant Account to process the payment online and an SSL certificate to encrypt the transmitted customer data.



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  21. What if I want to change hosting companies?


    Unlike the majority of eCommerce website providers out there that use copy protected software, your ecommerce website is an open source software built by thousands of programmers contributing to build the most powerful ecommerce software in the world. Rest assure that anyone with .php programming experience can update the website. It's also compatible with any linux server which is what the majority of ecommerce websites operate on.



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