In your website, a Gift Voucher (gift certificate) is a product a customer can buy to give to someone else. It can be created and purchased just like any other Product, and can be featured or put on sale, etc. A Coupon is not a product -- it is a discount that the store owner give to a customer. Both are managed from the Vouchers/Coupons menu.

Coupon Admin

Create discount coupons from this menu. See Sales and Promotions, Section 1.1 in the Online Manual for complete information.

Gift Voucher Report

This menu lists all gift vouchers that have been purchased and notes whether they have been released to the customer.

Gift Voucher Queue

If you queue gift vouchers for fraud protection, you can view the queue and release approved vouchers from this menu. See Sales and Promotions, Section 2.5 in the Online Manual for complete information.

Mail Gift Voucher

This menu lets you email redemption codes for gift vouchers and discount coupons to customers. See Sales and Promotions, Section 2.4 in the Online Manual for complete information.

Gift Vouchers Sent

This menu lets you can check the status of all gift vouchers and discount coupons to see how many have been sent and how many have been redeemed. See Sales and Promotions, Section 2.6 in the Online Manual for complete information.